Tuesday, November 23, 2010

One thing about having my own blog is, I can complain if I want to.

I made the mistake of going into the forums on Etsy. I click to open a thread to see what the discussion is about and it's a seller complaining that she had FOUR sales last night and not one customer used the coupon code she had in her shop announcement to receive a discount. She continued on to say she went and convo'd each buyer to let them know she was running a sale and refunded the discount to their PayPal account anyway.

I have several problems with this that have me fuming.

1. I can't believe she's complaining about her customers. I wish I had four sales last night. My sales are just next to nothing, so I am not happy about hearing her complain when she does get a sale.
2. Why would you put a coupon code in your announcement?
3. Using coupon codes, to me anyway, is asking your customer to do your work for you. It's no different than having to use a shopper's card in every single store you go into these days. For crying out loud, put the items on sale. You do the work, not the customer. I hate those shopping cards, they weigh down my purse and I just don't understand why we need them. Again, PUT the stuff on sale and stop wasting my time!
4. If you are running a storewide sale, then just say that and refund the discount to the customer.

I think I have the only grocery store that doesn't require me to have a shopper's card in order to get a discount. They have my business. Every drugstore, grocery store and just about anywhere else I can think of make you carry those cards in order to take advantage of a sale. Then, they can send you all kinds of crap in the mail and now at your email address. So, I go ahead and fill out their forms to make them happy but never give them the correct email address or my home address, I get enough junk mail from Capital One alone, don't need it from anyone else. Thank you very much.

Just do a sale and stop expecting your customers to do your work.

7 comments:

Doodle said...

Preach on sister - now post that in the forum so she'll be grateful for sales!

Vintage in the Vale said...

I'm with ya, especially on Capital One! other pet peeve: charities that spend their money on sending people pennies, nickels or dimes in their request for more money. hey--if they can afford to send money, they don't need any more!!!

goodgosh said...

I was starting to be annoyed with you, but then that song came on your blog and I got happy again!

goodgosh said...

let me clarify ~ not annoyed AT you ~ I was annoyed along WITH you.
Got that?

VintageEmbellishment said...

Amen sister!

Just saying....

Jason said...

I tell you about awesome shops.Their winter boots have wonderful quality also and low price, almost factory outlet and clearance sale. There is a special cateloge Ecco Casual Shoes,if you are looking for clearance items, you can just simple choose this option and pick what you want.You should try to experice it. Never let you feel down.

Frank said...

With the approaching of the Christmas, we decide to set a discount price to the following products. Hope there will be something you like.
Power Balance
nike running shoes
golf equipment
TaylorMade golf clubs